Hi Dear Friends at Total Basement Finishing,
We are still sitting with smiles on our faces, as we are enjoying our new basement. It is beautiful, and all of our friends are absolutely amazed. The walls are so much more attractive than wall board. They are warm and inviting and the whole look is so professionally done - right down to the finishing touches of molding and even the insides of the closet.
Most of all, we can't express how pleasant it was to work with you folks. Production Manager, Rob Card - you are a gem - an advocate for your company and your customer. We so appreciated working things out with you. You have a wonderful, even temperment, and we will never forget your kindness and patience or the day you said, "What would you like to see? What would you like us to do? "
All of your teams were like having family in our home - really pleasant, respectful, and fun. They too were great to work with. We enjoyed and appreciated Rich and Bill.
Thank you so much for a job well done! Thank you for your total interest and follow through in all areas.
Rick and Barb I.